April 22, 2021
ServiceNow announced that it signed a deal to acquire a Hyderabad-based robotic process automation company Intellibot. ServiceNow recently launched the Now Platform and said that Intellibot would add to the platform's extending existing AI and ML integrations, low-code development, process mining, process automation, NLX, chatbot, and virtual agent capabilities. The company's Now Platform has been used to integra...te legacy systems and refine enterprise workflows and processes. The acquisition extends its core workflow capabilities with technology that helps customers automate repetitive tasks for end-to-end automation. ServiceNow has been acquiring various AI companies to build out technology and expertise within the Now Platform during recent years. Intellibot is ServiceNow's fifth recent AI acquisition following, Element AI, Loom Systems, Passage AI, and Sweagle. The company says the combination of these technologies on the Now Platform is providing organizations with a comprehensive toolbox to tackle digital transformation initiatives. The Intellibot acquisition will also help the company expands its footprint in India, one of its fastest growing markets.